• Your heart beats for direct customer contact in our Bike Store Lab in Assamstadt
• You actively help shape the BSL, including the associated workshop — from product presentation to sales strategy to customer advice
• In addition, you plan and organize promotional campaigns and customer events
• You carefully plan the workshop business and ensure a consistently high quality standard and a high level of customer satisfaction
• You analyse sales figures, derive measures from them and implement them successfully together with your manager and team

• You already have experience in servicing end customers in the bike sector — ideally in retail or in a specialist bicycle shop
• At Best, You Have Completed Training in Two-Wheel Mechanics
• You have a good sense of customer needs and know how to create a shopping experience that inspires
• You work independently, solution-oriented and never lose track of things even in busy times
• You make decisions with vision and take responsibility in your area

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