Welcome to our ANSMANN Support

Solve problems & satisfy customers
Consumer Support
Supportconsumer
Industrial Support
Supportindustrial
E-Bike Support
Supportebike
Department: E-Bike
E-Bike / E-Mobility
Your Contact Person
for E-Bike / E-Mobility Questions
Tel.:
+49 (0) 6294 / 4204 5956
FAQs - Frequently Asked Questions
There is no motor support while pedaling
Plus
The dynamo is warming up after switching the battery pack on
Plus
The motor makes a noise when the pedelec is being pushed backwards
Plus
The motor runs, but has no propulsion
Plus
The light is on when the battery pack is switched on. When the dynamo is switched on the light is off
Plus
The light is on when the battery pack is switched on. When the dynamo is switched on the light is off
Plus